Associate Professor in Work Psychology
Norwich, UNITED KINGDOM
Her main in interest is in workplace ethics & why people misbehave at work. This includes the link between workplace stress & aggression.
Laurea (equivalent of UK B.S. & M.S.), Psychology
Yahoo! Lifestyle online
"Overall, our results show the need to consider not only exposure to and types of bullying but also their associated consequences," said Roberta Fida, Professor at the University of East Anglia in England.view more
Workplace Insights online
Published in the journal Personality and Individual Differences, the study was led by Dr Roberta Fida, a senior lecturer in work psychology at UEA’s Norwich Business School. She said: “Overall, our results show the need to consider not only exposure to and types of bullying but also their associated consequences. In particular, the findings highlight that victimisation is associated not only with health problems but also with a greater likelihood of not behaving in line with the expected social and organisational norms.view more
Safety + Health Magazine online
“This research provides the first evidence of fear being an important discrete emotion associated with misconduct through moral disengagement,” Roberta Fida, lead author and lecturer in organizational behavior at the University of East Anglia’s Norwich Business School, said in a press release. “Since individuals experiencing fear are more alert and attentive to picking up potential external threats, and tend to perceive the environment as highly dangerous and threatening, they are more likely to engage in any form of behavior, including aggression, which may potentially help them to defend themselves and comply with their need for protection.”view more
Psych Central online
“Our findings provide further evidence that being a target of aggression represents a frustrating situation in which victims experience anger that may prompt a ‘hot’ and impulsive aggressive response, with likely impact on the quality of care provided to patients,” said study leader Dr. Roberta Fida, a lecturer in organizational behavior at UEA’s Norwich Business School.view more
Nursing Times online
Lead author Roberta Fida, a lecturer in organisational behaviour, said the findings were encouraging, because self-efficacy was something that could be supported and promoted by “proactive hospital management”.view more
One of the challenges of providing healthcare services is to enhance its value (for patients, staff and the service) by integrating the informal caregivers into the care process, both concretely managing their patient's health conditions and treatment (co‐executing) and participating in the whole healthcare process (co‐planning).
Client aggression is increasingly a stressor in the workplace. This study aims to analyze how and why these experiences may trigger burnout. Focusing on health care workers, we tested a moderated mediation model of the relationship between exposure to third-party (patients and/or relatives) verbal aggression and burnout with the goal of assessing the mediation effects of emotion work and the moderating effects of personal resources (ie, perceived self-efficacy in communication with patients) and job resources (job control, role clarity, social support by colleagues and by supervisors) on this relationship.
This study examines the differential role of traditional and online moral disengagement (MD) in relation to cyberbullying. Traditional MD is operationalised as a process operating across contexts, whereas online MD as a contextualised process related to online settings.
Making errors represents a stressful event, and the way errors are dealt with are significantly influenced by individuals’ error orientation. Drawing on the stress literature, scholars have identified several dimensions underpinning error orientation construct. Nevertheless, empirical studies have overlooked the construct complexity and do not provide clear theoretical anchors for its operationalization.
In healthcare systems, human resources play a strategic role that has a significant impact on the whole caring process. When the wellbeing of professionals is low their performance decreases, counterproductive work behaviours may became more likely, and as a result the quality of care is compromised. Studies have shown that leadership style is particularly relevant in relation to the quality of work environments in healthcare organizations.