Associate Professor of Marketing, College of Business Administration
Los Angeles, CA, UNITED STATES
Chair, Department of Marketing and Business Law
Ph.D., Consumer Behavior
2012
MBA
2006
B.A., Marketing
2002
OneOpp online
2021-07-12
Mitch interviews Garlin Gilchrist III, Lt. Governor of Michigan. They discuss the intersection of local government, state government and law enforcement.
view moreSnoopDoggTV online
2020-11-02
Mitch and Snoop discuss several issues plaguing Black and Brown communities. The clip has received nearly 400,000 YouTube views.
view moreMarketing Science Institute print
2020-10-20
Mitch Hamilton was featured in "Taking a Stand: Four Steps to Creating and Marketing Authentic Brand Activism" published by Marketing Science Institute.
view moreMarketing Science Institute Virtual
2020-10-28
SAGE Research Methods Videos
2020-08-01
Professor Mitch Hamilton discusses the use of mixed methods to research quality of life marketing.
view moreJournal of Retailing and Consumer Services
Namin, A., Ratchford, B. T., Saint Clair, J. K., Bui, M. M., & Hamilton, M. L.
2020-03-02
Students, in general, get into undesirable eating habits, partly due to the decrease in consumption of unhealthy, prepared food items (e.g., take-out). This research applies a multi-method approach to modeling the motivations behind cooking behavior for this cohort of young-adult consumers. Focus groups are conducted and findings are incorporated into an integrative framework to develop and estimate three quantitative choice models for predicting millennials’ cooking behavior.
view moreJournal of Marketing Theory and Practice
Saint Clair, J. K., Hamilton, M. L., Woodham, O. P., Namin, A. T., & Bennett, D. H.
2019-07-18
When judging the expensiveness of a product or service, consumers often make comparisons to similar offerings that serve as reference points. Extant pricing literature shows that reference items in the consideration set may trigger a “contrast effect,” where higher-priced items make the target item seem less expensive. Two studies show that the effect of reference price depends on the consumer’s level of abstract thinking—or “construal level” —at the time of judgment. Concrete construal leads to the standard contrast effect, but abstract construal leads to an assimilation effect, where higher-priced reference items make the target seem more expensive.
view moreJournal of Marketing Communications
2017-10-25
Following past research examining online advertising design and effectiveness, this research studies the impact of variations in the design of online banner advertisements on advertising involvement and effectiveness. Advertisement involvement and effectiveness are measured as response to changes in message design and are determined by the number of clicks on the banner ad (involvement) as well as the click-through rate, or CTR (effectiveness). The latter is the ratio of ad clicks to its total impressions. Related to the message design, the type (static or dynamic), size (pixel ratios), and the format of a banner advertisement are studied employing behavioral response data from a single apparel retailer. Results suggest that the type of banner advertisement significantly influences advertising involvement and effectiveness. Results also suggest that banner ad size in terms of pixel ratios significantly increases advertising involvement through total number of clicks but does not affect effectiveness through CTR. Our findings also identify and empirically validate the important role of the Golden Ratio in banner ad message design and its effectiveness.
view moreJournal of Marketing Theory and Practice
2017-02-16
The authors propose that segmenting loyal consumers according to their history of switching in a product category may help managers improve advertising effectiveness by stimulating appropriate levels of elaboration. More elaboration by multiple-brand consumers for their current brand choice increases the likelihood of future switching, whereas single-brand consumers are unaffected. For single-brand consumers, need for cognition decreases switching intent under high elaboration conditions, whereas multiple-brand consumers are unaffected. Lastly, the effect of cognitive processing on brand switching is greater for single-brand consumers for high elaboration advertisements, and greater for multiple-brand consumers for low elaboration advertisements.
view moreJournal of Interactive Marketing
2016-11-01
This research examines the effects of social media brand consumer interactions on three types of customer value: customer lifetime value (CLV), customer influencer value (CIV) and customer knowledge value (CKV). By examining the differential effects of consumers' satisfaction and immersion with social-media brand interactions on CLV, CIV and CKV, the authors identify conditions under which interaction satisfaction and interaction immersion create value for brands.
view moreJournal of Consumer Marketing
2016-07-01
The current increase in social media activity related to brand–consumer interactions is progressively influencing the manner in which brands and their customers communicate. Whereas this attention to social media is warranted, researchers and brand managers must also recognize that consumers connect and engage with brands across other communication platforms as well. Accordingly, this study aims to examine brand–consumer interactions taking place across social, online and physical platforms, as well as consumer motives for initiating these brand interactions across various platforms.
view moreJournal of Promotion Management
2015-12-14
This research investigates consumer decision making and brand commitment for brands promoted as “healthy.” The authors examine the relationship of brand familiarity to brand credibility, brand quality, purchase intentions, and brand commitment. The findings indicate that familiarity can help increase purchase intentions and brand commitment for healthy brands with low credibility. However, to go beyond a transactional exchange to one that is relational in nature, familiarity, credibility, and quality are all crucial for fostering brand commitment.
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